Sona 1 Terms & Conditions — Full & Transparent User Guidelines

Please read these Terms & Conditions carefully before using the sona 1 website and services. This document constitutes a legally binding agreement between sona 1 and its members. By registering or using our services, you agree to all of these terms.

These terms apply to your use of sona 1 across all devices and platforms — including the website, mobile app, or any other medium. If you do not agree to these terms, please refrain from using any sona 1 services.

Providing accurate and truthful information is mandatory when registering on sona 1. Accounts created with false information may be suspended at any time.

• Each individual may register only one account. Multiple accounts are not permitted.
• The name, mobile number, and date of birth provided at registration must be accurate.
• It is the member's sole responsibility to keep their password secure after creating an account.
• Sharing your account with anyone else is strictly prohibited.
• sona 1 may request proof of identity for verification purposes at any time.
• Withdrawals may be held until the KYC (Know Your Customer) process is completed.

The minimum age to participate on sona 1 is 18. We follow a strict policy to protect minors from gambling.

Every member is responsible for complying with sona 1's deposit and withdrawal rules. These rules are in place to ensure fair and secure financial transactions.

• Minimum deposit amount: ৳200
• Minimum withdrawal amount: ৳500
• Withdrawals must be made through the same method used for the deposit (where applicable).
• Use of third-party bank accounts or mobile numbers is strictly prohibited.
• Withdrawals are typically processed within 1–48 hours (faster for VIP members).
• If a suspicious transaction is detected, the withdrawal will not be processed without verification.
• Deposits are non-refundable once made, unless a technical error is proven.

All bonus offers on sona 1 are subject to specific terms and conditions. Please read the terms of each offer carefully before claiming any bonus.

• The welcome bonus is available to new members only and applies once on the first deposit.
• Multiple bonuses cannot be active simultaneously.
• Bonus balances cannot be withdrawn directly. They become withdrawable only after the specified wagering requirements have been met.
• Bonuses will be automatically cancelled upon expiry.
• If bonus abuse is found, both the bonus and any associated winnings may be forfeited.
• sona 1 reserves the right to modify or cancel any bonus offer at any time.
• To receive a referral bonus, the referred friend must make a real deposit.

These rules must be followed when placing bets on sona 1. They are essential to maintaining a fair and transparent gaming environment.

• Once confirmed, bets cannot be cancelled or modified.
• If a game is cancelled due to a technical issue, your bet will be fully refunded.
• sona 1 reserves the right to void bets if match-fixing or manipulation is suspected.
• For bets confirmed before an odds change, the original odds at the time of confirmation will apply.
• In the event of any dispute regarding a game outcome, sona 1's decision shall be final.
• sona 1 is not liable for losses caused by internet disconnection during live betting.

The following activities are strictly prohibited on sona 1. Any violation will result in immediate account suspension and possible forfeiture of the account balance.

• Creating or operating multiple accounts.
• Opening an account or conducting transactions using another person's information.
• Bonus abuse — including bonus arbitrage or artificially fulfilling wagering requirements.
• Money laundering or use of illegal funds.
• Attempting to breach or circumvent the platform's security systems.
• Fraud or harassment of other members.
• Betting or gaming using bots or automated software.
• Spreading false information about sona 1.

Sona 1 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Breach of Terms & Conditions.
• Suspicion of fraud or deceptive activity.
• Providing incorrect or false information.
• Direction from legal or regulatory authorities.
• Multiple accounts held by the same member.

If you believe your account was closed in error, please contact the sona 1 support team. All complaints are reviewed impartially.

Members may also request to close their account at any time. In such cases, the available balance will be returned after all pending bets are settled.

Sona 1 is committed to protecting your personal information. To learn how we handle your data, please refer to our Privacy Policyis stated therein.

• Your information is never sold to third parties.
• Data is used solely to improve our services and prevent fraud.
• Information may be disclosed to authorities when required by law.
• Members may request deletion of their data at any time (except where active bets are involved).

Sona 1 believes gaming is a form of entertainment, not an addiction. We are deeply committed to the mental and financial well-being of our members.

• Any member may set their own bet limits and deposit limits.
• Self-exclusion option: accounts can be locked for anywhere from 24 hours to permanently.
• Betting history and transaction details are available to view at any time.
• If signs of gaming addiction are observed, our support team is available to help.
• We advise against gambling with borrowed money.

For more details, visit our Responsible Gaming Page Visit now.

Sona 1 shall not be liable for any losses arising from the following circumstances:

• Games or bets disrupted due to internet connectivity issues.
• If data is lost due to an issue with the member's device or browser.
• Delays or errors caused by third-party payment gateways.
• If the service is interrupted due to unforeseen technical disruptions (Force Majeure).
• Unauthorized access to a member's account due to their own negligence.

Sona 1 reserves the right to modify these Terms & Conditions at any time. In the event of changes:

• Members will be notified by email or SMS before any significant changes take effect.
• The date and a brief description of any changes will be noted on this page.
• Continued use of sona 1 after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.